Panera Bread’s current week-long outage was brought on by a ransomware assault, based on individuals aware of the matter and emails seen by BleepingComputer.
BleepingComputer has realized {that a} ransomware assault encrypted most of the firm’s digital machines, stopping entry to knowledge and functions. The corporate has since restored a few of its techniques from backups.
It’s unclear which ransomware group is chargeable for the assault, as none have claimed accountability but. This implies that the attackers are both ready for a ransom cost or have already obtained one.
Panera has not responded to a number of requests for feedback in regards to the outage and the assault.
Nevertheless, quite a few Panera workers advised BleepingComputer that the corporate has not shared any data, and they’re involved with the corporate’s lack of transparency and whether or not their knowledge was stolen within the assault.
Panera Bread suffered the massive outage on March 22, impacting its inner IT techniques, telephones, level of gross sales system, web site, and cellular apps. As techniques had been down, workers couldn’t entry their shift particulars and needed to contact managers to be taught when to come back to work.
Supply: BleepingComputer
Through the outage, shops had been unable to course of digital funds and needed to settle for money solely. Moreover, the reward program techniques had been down, stopping members from redeeming their factors.
Panera Sip Membership members had been significantly annoyed as a result of they may not make the most of the limitless drinks they’d paid $14.99 per 30 days for as a part of their subscription.
As of January 23, 2024, the corporate and its franchises owned 2,160 cafes beneath the names Panera Bread or Saint Louis Bread Co. These cafes are unfold throughout 48 states within the U.S. and Ontario, Canada.
For the previous week, Omni Resorts has additionally been dealing with a massive IT outage, inflicting reservation issues, two-hour check-in traces, and lodge workers having to let visitors into rooms with grasp keycards because the door lock techniques had been down.
Omni disclosed yesterday that they suffered a cyberattack with out elaborating on the kind of assault. Nevertheless, BleepingComputer has realized in addition they suffered a ransomware assault resulting in the outages.
