There’s one other chatbot on the town. Amazon’s AI chatbot Rufus is now live for all US customers, albeit in a beta model. This follows a testing section that began back in February. Rufus seems to presently be tied to the app and never the online model of Amazon.
So what does it do? It’s an Amazon chatbot so it helps with purchasing. You’ll be able to ask for lists of really useful merchandise and ask what particular merchandise do and stuff like that.
I’ve tooled round with it a bit this morning and it appears effective, although a bit boring. I’ll say that I cross-referenced a few of the really useful merchandise with the online model and Rufus doesn’t mechanically record promoted objects, a minimum of for now.
It spit out a seemingly random record of well-reviewed merchandise on a number of events. That’s effective by me, although I’m not about to purchase one thing primarily based on the phrase of a one-day previous chatbot. You may as well ask particular questions on merchandise, however the solutions appear to be pulled straight from the descriptions. As any common Amazon buyer is aware of, a few of these descriptions are correct and others aren’t. The chatbot is tied to your private account, so it might probably reply questions on upcoming deliveries and the like.
Amazon says that the bot has been skilled on its product catalog, together with buyer evaluations, neighborhood Q&As and public data discovered all through the online. Nevertheless, it hasn’t disclosed what web sites it pulled that public data from and to what finish. It didn’t even verify that these had been retail-adjacent web sites.
If you wish to attempt it out, replace to the newest model of the app and search for the colourful icon on the bottom-right. Possibly, if all of us work arduous sufficient at asking ridiculous questions, we will break it simply in time for Amazon Prime Day.
