UK bakery chain Greggs is the most recent sufferer of latest level of sale system outages that compelled retailer closures at massive retail chains over the previous few weeks.
Greggs is a bakery chain with 2,300 branches throughout the UK, promoting sausage rolls, baked items, sandwiches, and sweets. The corporate employs 21,500 individuals and has an annual income of over $2.3 billion.
Since this morning, clients have reported on social media that they might not pay with playing cards on Greggs tills or discovered closed retailers when visiting their native branches.
This indicated a probable technical challenge with the corporate’s level of sale (POS), which processes purchases.
Although most posts took a comedic method to the state of affairs and its influence on the livelihoods of Britons throughout the nation, the outage appears to be considerably impacting enterprise.
A spokesperson confirmed to the BBC that their fee programs have been impacted by an IT outage, saying they’re working to resolve the difficulty as quickly as doable.
Some bakeries have been compelled to shut for the day, posting a a observe on the entrance door in regards to the IT points and apologizing for the inconvenience.
The agency’s official social media channels have remained silent, and no warning was posted on the Greggs web site.
The problems seem to have now been resolved, with Greggs telling the BBC that every one retailers are actually working as regular.
“We have resolved a technical challenge that affected tills in a few of our retailers earlier this morning. All affected retailers are actually buying and selling as regular. We apologise for any inconvenience this may occasionally have prompted to our clients, ” Greggs informed the BBC.
This outage comes solely days after comparable incidents severely disrupted the operations of McDonald’s, Tesco, and Sainsbury.
Final week, McDonald’s suffered a global IT outage that additionally impacted its level of sale programs, forcing the closure of some retailers till the problems have been resolved.
Following the restoration of the impacted programs, a McDonald’s spokesperson said that the difficulty had been caused by a misconfiguration of a third-party service supplier and never a cyber-attack, as initially suspected.
BleepingComputer contacted Greggs to be taught extra in regards to the incident and whether or not a cyberattack prompted the outage however didn’t obtain a reply to our e mail.
